Course info
Course name, Conflict Intelligence
Human Resources Type of course Interpersonal Skills
About the course
Upcoming Classes
No classes scheduled
Description
Conflict is a natural part of life—and it’s not always a bad thing. It often stems from differing needs or perceived threats, whether those threats are real or not. When approached proactively, conflict can become a powerful catalyst for growth, boosting self-confidence and enhancing both personal and professional relationships.
Participants need to bring a laptop, cell phone or other device to connect to the internet.
Objectives
- Recognize common types of conflict and their underlying causes.
- Apply conflict resolution strategies that are best suited for the situation.
- Practice your newly learned skills.
Prerequisites
None