Course info
Course name, How to Handle Criticism and Make It Work For You
Human Resources Type of course HR Employee Development
About the course
Upcoming Classes
No classes scheduled
Description
Receiving criticism is an important and valuable skill. To achieve success in any endeavor we must be able to tolerate critical feedback and learn from it. However, receiving criticism is difficult for most people. Upon receiving criticism we feel vulnerable and become defensive and thereby miss opportunities to benefit from feedback. This workshop will help you explore why we become defensive, deliver tips for knowing when your “hot button” has been pushed and how to accept and integrate useful criticism. The training will also instruct though examples and/or role plays.
Facilitated by ComPsych Guidance Resources
Objectives
- • Describe why criticism sometimes hurts
- • Identify emotions that get triggered when one is criticized
- • Describe how feedback can feel like an attack on your identity
- • Identify ways to respond effectively to criticism
- • Describe methods used to protect your ego
- • Identify ways to acknowledge that you heard the feedback
- • Describe the types of probing questions you can ask to reap benefits from the criticism
Prerequisites
None
Administrators
- Emily Wilson
Please contact a course administrator for additional information.