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Communication Skills: Introduction and Basics

Course Administrator

wilsones1

Emily Wilson (profile)
wilsones1@appstate.edu
262-6486

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Course Description

The ability to communicate is crucial to your success in work and life. This workshop will introduce you to the basics of both verbal and non-verbal communication, help you understand how miscommunication happens, and the relationship between emotion and communication.

About the Course

Learning Community: Human Resources
Workshop Type: Interpersonal Skills

Learning Objectives

Upon completion of this course, you should be able to:

  • Explain the process of communication and how "noise" can have an impact on the communication process
  • Identify and discuss sources of noise that create miscommunication
  • Explain the importance of how attitude and emotion are conveyed through nonverbal communication
  • Identify what impression people create based on a combination of what they say, how they say it, and what they do while saying it

Pre-Requisites

  • None

Class Sections and Registration


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